QUESTION: How do I know the VIP Virtual Thrills trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need 50 feet of cleared space (fairly flat).
QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!
QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Our Game Coach will ensure that VR choices are appropriate for the age(s) of your guest(s.)
QUESTION: Is VR gaming safe?
ANSWER: Our virtual reality simulators use motion, vibration and sensory stimulation to create a true “virtual reality” experience. If your guests have any physical limitations or are sensitive to auditory/visual stimulation, please let our Game Coach know. We may be able to cater the experience to these guests.
QUESTION: What about bad weather?
ANSWER: We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.
QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our virtual reality theater!
QUESTION: What time will you arrive?
ANSWER: We will arrive 15-20 minutes prior to the event in order to set-up and rest assured, our door will be open for your guests by the start of your party time!
QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: No, our parties do not have a limit, but only 7 people can actively participate in VR experiences at once. Since the average VR experience lasts two to three minutes, we can rotate even large groups through efficiently, so that everybody gets plenty of VR time!
QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking date, you must pay online. You won’t be charged until we confirm and “lock in” your date and time.
QUESTION: Where can I view your official policies?
ANSWER: Please view them here.